Some Walt Disney World park-goers were stranded in the air for several hours on the Florida resort’s newly launched aerial cable car system.

Three people were taken to the hospital and later released following an incident on Walt Disney World Resort’s new aerial cable car system, the Skyliner, after it stranded passengers for hours on Saturday night. 

Eryka Washington of the Reedy Creek Improvement District confirmed the information about those transported. Reedy Creek is a special taxing district set up by the state of Florida and Disney and provides emergency services for the theme parks..

USA TODAY has reached out to Disney for additional details. 

The Orlando Sentinel reports that it’s unclear if two of the three taken to the hospital were on the gondolas when they got stuck. 

Disney confirmed to USA TODAY it was operating the Skyliner without guests Tuesday as part of its review of the service; it has yet to set a reopening date.

The company previously said no injuries were reported and that it was working with each guest “regarding impacts to their visit with us.”

Riders were stuck when one of the Skyliner cars became stuck in the air, the company said. Disney’s website still says the service is “temporarily closed.” 

“We have a team diligently looking into the cause of Saturday’s malfunction on the Epcot line of the Disney Skyliner,” Disney told USA TODAY in a statement on Monday. “We have been in contact with the guests, many of whom were on the Skyliner for more than three hours until we were able to restart the system. We express our sincere apologies for the inconvenience and continue to work with each guest individually.”

It was not immediately clear how many riders were stuck. Photos on Twitter showed a few yellow cars jumbled together along a platform.

The Skyliner system opened a week ago to much fanfare; Disney announced it would be ready in fall 2019 in November of last year. The company describes the Skyliner on its website as a “grand, state-of-the-art gondola system” that connects Disney’s Hollywood Studios and Epcot to four Disney hotels.

Contributing: John Bacon


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