Harry, Meghan, William and Kate reunited to promote the Every Mind Matters website, a new NHS resource offering personalised advice for people struggling with stress, depression or poor sleep. Broadcast on commercial channels just before 9pm on Monday, the three-minute film featured the voices of the two Dukes and Duchesses. Viewers flocked to the Every Mind Matters website after the advert aired.
The message on the NHS website said it was “experiencing technical difficulties”.
A spokeswoman for Public Health England said: “We think it was due to high traffic.
“We had technicians working on it immediately and we’re back up and running now.”
Around 11million people were expected to see the advert on commercial channels including ITV and Channel 4.
The film was written by Love Actually director Richard Curtis.
It is narrated by the Duke and Duchess of Sussex and the Duke and Duchess of Cambridge.
It also features an array of celebrities including Davina McCall, Bradley Wiggins and Gillian Anderson who talk about their own experiences of mental health problems.
In the advert Prince William says: “All over the country, millions of us face challenges to our mental health – at all ages – at all intensities, and for all sorts of reasons.
“Every Mind Matters will show you simple ways to look after your mental health.”
Describing the new resource, Kate says: “It’ll get you started with a free online plan designed to help you deal with stress, boost your mood, improve your sleep and feel more in control.”
As of Monday, millions of Britons can use the Every Mind Matters website to receive a tailored “action plan” containing clinically-proven steps to improve their mental health.
The new NHS online platform, endorsed by all major charities and leading doctors, involves a short questionnaire asking about mood, sleep and stress levels.